Natalie Bin Zhao

Associate Professor, Management and Organization Studies
Area Coordinator
M.Sc. Mgmt Science (Shandong U. of Science & Technology, P.R.China), M.Sc. Organizational Behaviour (National U. of Singapore), Ph.D. Organizational Behaviour (Ivey, U. of Western Ontario)

Burnaby Room: WMC 4309
Burnaby Phone: 778.782.5552

Email Address: nbzhao@sfu.ca

Curriculum Vitae: View

Biography

Associate Professor Natalie Bin Zhao, who joined the Beedie School of Business in July 2006, teaches human resources management. She holds a PhD from the Richard Ivey School of Business at the University of Western Ontario and MSc degrees in management from both the National University of Singapore and Shandong University of Science and Technology in China. She also worked in industry for several years at the Ji'ning Metal Materials Company in China.

Her research interests include error reporting, learning from errors, and employee compensation and motivation, and her work has been published in several top journals, including Academy of Management ReviewJournal of Organizational Behavior, Human Relations, Sloan Management Review, and Journal of World Business. Natalie says her interest in teaching stems from the excellent teachers and professors she has encountered during her schooling. "All of them have helped me to be who I am today," she says. "In turn, I want to be one of them for my students." Natalie joined the Beedie School of Business because of its supportive, collegial faculty who, she notes, "all show very great productivity in terms of research and teaching."

Specialization and Research Interests

Error Reporting
Learning from Errors
Employee Compensation and Motivation
 

Selected Publications

[{"id":"23199","IC_id":"7943","Title":"Trainers\u2019 responses to errors matter in trainees\u2019 learning from errors: Evidence from two studies.","Year":"2018","Date":"2018-07-01","kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"10.1108\/JMP-10-2017-0364","PublisherName":null,"PublisherCity":null,"PublisherCountry":null,"journalTitle":"Journal of Managerial Psychology","journalVolume":"33","journalIssue":"3","pages":"279-296","URL":null,"contributors":[{"firstName":"Bin","middleName":"","lastName":"Zhao"},{"firstName":"J.","middleName":"","lastName":"Seifried"},{"firstName":"J.","middleName":"","lastName":"Sieweke"}],"icKind":"journal"},{"id":"23199","IC_id":"7035","Title":"Failing to innovate","Year":"2017","Date":"2017-03-01","kind_id":"21","Type":"Publication","KindName":"Journal Article, Professional Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"","PublisherName":null,"PublisherCity":null,"PublisherCountry":null,"journalTitle":"Ivey Business Journal","journalVolume":"March\/April","journalIssue":"","pages":"http:\/\/iveybusinessjournal.com\/failing-to-innovate\/","URL":null,"contributors":[{"firstName":"Paul","middleName":"","lastName":"Boston"},{"firstName":"Bin","middleName":"","lastName":"Zhao"}],"icKind":"journal"},{"id":"23199","IC_id":"6879","Title":"Crowdfunding\u2019s caf\u00e9 society","Year":"2016","Date":"2016-11-01","kind_id":"22","Type":"Publication","KindName":"Journal Article, Professional Journal - Non-Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"","PublisherName":null,"PublisherCity":null,"PublisherCountry":null,"journalTitle":"Ivey Business Journal","journalVolume":"2016","journalIssue":"Nov\/Dec","pages":"http:\/\/iveybusinessjournal.com\/crowdfundings-cafe-society\/","URL":null,"contributors":[{"firstName":"JiaWei","middleName":"","lastName":"Zhang"},{"firstName":"Bin","middleName":"","lastName":"Zhao"}],"icKind":"journal"},{"id":"23199","IC_id":"5232","Title":"Pay-for-performance, employee participation, and SME performance","Year":"2016","Date":"2016-06-01","kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"10.1111\/jsbm.12268","PublisherName":"Wiley-Blackwell Publishing, Inc","PublisherCity":"Hoboken","PublisherCountry":"United States","journalTitle":"Journal of Small Business Management","journalVolume":"","journalIssue":"","pages":"In print","URL":null,"contributors":[{"firstName":"Taiyuan","middleName":"","lastName":"Wang"},{"firstName":"Stewart","middleName":"","lastName":"Thornhill"},{"firstName":"Bin","middleName":"","lastName":"Zhao"}],"icKind":"journal"},{"id":"23199","IC_id":"6004","Title":"Mistakes happen - So manage them","Year":"2016","Date":"2016-05-01","kind_id":"31","Type":"Publication","KindName":"Journal Article, Public or Trade Journal - Non-Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"","PublisherName":"Ivey Management Services","PublisherCity":"Toronto","PublisherCountry":"Canada","journalTitle":"Ivey Business Journal","journalVolume":"Feature Article","journalIssue":"May\/June","pages":"http:\/\/iveybusinessjournal.com\/mistakes-happen-so-manage-them\/","URL":null,"contributors":[{"firstName":"Natalie Bin","middleName":"","lastName":"Zhao"},{"firstName":"Brenda","middleName":"","lastName":"Lautsch"},{"firstName":"Todd","middleName":"","lastName":"Boyle"}],"icKind":"journal"},{"id":"23199","IC_id":"5230","Title":"The impact of team familiarity and team leader experience on team coordination errors: A panel analysis of professional basketball teams","Year":"2015","Date":"2015-04-01","kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"10.1002\/job.1993","PublisherName":"John Wiley & Sons Ltd","PublisherCity":"Bognor Regis","PublisherCountry":"United Kingdom","journalTitle":"Journal of Organizational Behavior","journalVolume":"36","journalIssue":"3","pages":"382-402","URL":null,"contributors":[{"firstName":"Jost","middleName":"","lastName":"Siewke"},{"firstName":"Bin","middleName":"","lastName":"Zhao"}],"icKind":"journal"},{"id":"23199","IC_id":"4866","Title":"Pay Dispersion And Organizational Innovation: The Mediation Effects of Employee Participation and Voluntary Turnover","Year":"2015","Date":"2015-01-01","kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"","PublisherName":"Sage Publications Ltd (UK)","PublisherCity":"London","PublisherCountry":"United Kingdom","journalTitle":"Human Relations","journalVolume":"","journalIssue":"68","pages":"1155-1181","URL":null,"contributors":[{"firstName":"Taiyuan","middleName":"","lastName":"Wang"},{"firstName":"Bin","middleName":"","lastName":"Zhao"},{"firstName":"Stewart","middleName":"","lastName":"Thornhill"}],"icKind":"journal"},{"id":"23199","IC_id":"1699","Title":"Avoiding layoff blunders","Year":"2014","Date":"2014-05-01","kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"No DOI","PublisherName":"Massachusetts Institute of Technology","PublisherCity":"Cambridge","PublisherCountry":"United States","journalTitle":"Sloan Management Review","journalVolume":"55","journalIssue":"3","pages":"12-15","URL":null,"contributors":[{"firstName":"Christopher","middleName":"Douglas","lastName":"Zatzick"},{"firstName":"Natalie Bin","middleName":"","lastName":"Zhao"},{"firstName":"Peter","middleName":"Maxwell","lastName":"Tingling"}],"icKind":"journal"},{"id":"23199","IC_id":"296","Title":"Learning from errors: The role of context, emotion, and personality","Year":"2011","Date":"2011-04-01","kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"10.1002\/job.696","PublisherName":"John Wiley & Sons Ltd","PublisherCity":"Bognor Regis","PublisherCountry":"United Kingdom","journalTitle":"Journal of Organizational Behavior","journalVolume":"32","journalIssue":"3","pages":"435-463","URL":null,"contributors":[{"firstName":"Bin","middleName":"","lastName":"Zhao"}],"icKind":"journal"},{"id":"23199","IC_id":"2598","Title":"Error reporting in organizations","Year":"2006","Date":null,"kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"","PublisherName":"Academy of Management","PublisherCity":"Briar Cliff Manor","PublisherCountry":"United States","journalTitle":"Academy of Management Review","journalVolume":"31","journalIssue":"4","pages":"377-392","URL":null,"contributors":[{"firstName":"Bin","middleName":"","lastName":"Zhao"},{"firstName":"Fernando","middleName":"","lastName":"Olivera"}],"icKind":"journal"},{"id":"23199","IC_id":"2599","Title":"The characteristics and performance of Japanese FDI in less developed and developed countries","Year":"2004","Date":null,"kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"10.1016\/j.jwb.2004.08.009","PublisherName":"Pergamon","PublisherCity":"Oxford","PublisherCountry":"United Kingdom","journalTitle":"Journal of World Business","journalVolume":"39","journalIssue":"4","pages":"377-392","URL":null,"contributors":[{"firstName":"Shige","middleName":"","lastName":"Makino"},{"firstName":"Paul","middleName":"W","lastName":"Beamish"},{"firstName":"Bin","middleName":"","lastName":"Zhao"}],"icKind":"journal"},{"id":"23199","IC_id":"2600","Title":"Individual and perceived contextual level antecedents to individual technical information inquiry in organizations","Year":"2003","Date":null,"kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"10.1080\/00223980309600637","PublisherName":"Routledge (US)","PublisherCity":"Philadelphia","PublisherCountry":"United States","journalTitle":"Journal of Psychology","journalVolume":"137","journalIssue":"6","pages":"597-621","URL":null,"contributors":[{"firstName":"Hwee Hoon","middleName":"","lastName":"Tan"},{"firstName":"Bin","middleName":"","lastName":"Zhao"}],"icKind":"journal"},{"id":"23199","IC_id":"2601","Title":"Psychological mechanisms underlying individual knowledge learning and contribution in learning organizations","Year":"2001","Date":null,"kind_id":"1","Type":"Publication","KindName":"Journal Article, Academic Journal - Peer Reviewed","WebProfileCategory":"Articles and Reports","DOI":"","PublisherName":"Singapore Human Resources Institute","PublisherCity":"Singapore","PublisherCountry":"Singapore, Republic of","journalTitle":"Research and Practice in Human Resource Management","journalVolume":"8","journalIssue":"2","pages":"3-28","URL":null,"contributors":[{"firstName":"Bin","middleName":"","lastName":"Zhao"},{"firstName":"Tan Hwee","middleName":"","lastName":"Hoon"}],"icKind":"journal"}]

Articles and Reports

Zhao, B., Seifried, J., & Sieweke, J. (2018). Trainers’ responses to errors matter in trainees’ learning from errors: Evidence from two studies. Journal of Managerial Psychology, 33(3), 279-296. http://doi.org/10.1108/JMP-10-2017-0364

Boston, P., & Zhao, B. (2017). Failing to innovate. Ivey Business Journal, March/April, http://iveybusinessjournal.com/failing-to-innovate/.

Zhang, J., & Zhao, B. (2016). Crowdfunding’s café society. Ivey Business Journal, 2016(Nov/Dec), http://iveybusinessjournal.com/crowdfundings-cafe-society/.

Wang, T., Thornhill, S., & Zhao, B. (2016). Pay-for-performance, employee participation, and SME performance. Journal of Small Business Management, In print. http://doi.org/10.1111/jsbm.12268

Zhao, N. B., Lautsch, B., & Boyle, T. (2016). Mistakes happen - So manage them. Ivey Business Journal, Feature Article(May/June), http://iveybusinessjournal.com/mistakes-happen-so-manage-them/.

Siewke, J., & Zhao, B. (2015). The impact of team familiarity and team leader experience on team coordination errors: A panel analysis of professional basketball teams. Journal of Organizational Behavior, 36(3), 382-402. http://doi.org/10.1002/job.1993

Wang, T., Zhao, B., & Thornhill, S. (2015). Pay Dispersion And Organizational Innovation: The Mediation Effects of Employee Participation and Voluntary Turnover. Human Relations, 1155-1181.

Zatzick, C. D., Zhao, N. B., & Tingling, P. M. (2014). Avoiding layoff blunders. Sloan Management Review, 55(3), 12-15. http://doi.org/No DOI

Zhao, B. (2011). Learning from errors: The role of context, emotion, and personality. Journal of Organizational Behavior, 32(3), 435-463. http://doi.org/10.1002/job.696

Zhao, B., & Olivera, F. (2006). Error reporting in organizations. Academy of Management Review, 31(4), 377-392.

Makino, S., Beamish, P. W., & Zhao, B. (2004). The characteristics and performance of Japanese FDI in less developed and developed countries. Journal of World Business, 39(4), 377-392. http://doi.org/10.1016/j.jwb.2004.08.009

Tan, H. H., & Zhao, B. (2003). Individual and perceived contextual level antecedents to individual technical information inquiry in organizations. Journal of Psychology, 137(6), 597-621. http://doi.org/10.1080/00223980309600637

Zhao, B., & Hoon, T. H. (2001). Psychological mechanisms underlying individual knowledge learning and contribution in learning organizations. Research and Practice in Human Resource Management, 8(2), 3-28.

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