JM Goh

Assistant Professor, Management Information Systems
Phd, MSc

Burnaby Room: WMC 3315
Burnaby Phone: 778.782.9366

Email Address:


Dr. JM Goh is an Assistant Professor of Management Information Systems in the Beedie School of Business at SFU where she teaches Business Analytics and Introduction to Business Technology Management. Prior to joining SFU, she was a faculty at IE Business School (Instituto de Empresa) in Madrid Spain, where she taught courses in the masters programs. She also taught the undergraduate programs at IE University and University of Maryland College Park. JM obtained her PhD at Robert H Smith School of Business, University of Maryland, College Park, MSc and BSc (First Class Honours) from the School of Computing at the National University of Singapore. JM's current research focuses on health information technology. Her papers have been published in leading journals such as Information Systems Research, MIS Quarterly, MIT Sloan Management Review, Journal of Strategic Information Systems, among others. Her work has received the CIONET's European Research Paper Of The Year Award and was nominated as finalist for the American Medical Informatics Association's Diana Forsythe Award. She has been the Associate Editor at the International Conference of Information Systems since 2015. Her university service appointments include being part of the Big Data Academic Advisory Committee, Big Data Initiative Student Award Committee, Key's Next Big Question Fund Review Committee and the University Senate Library Committee. She is also the interim academic director of the Business Technology Management certificate program

Specialization and Research Interests

Online communities, IT assimilation in hospitals

Selected Publications

Articles and Reports

Yang Li, Hefu Liu, Eric T. Lim, JM Goh, Feng Yang, & Matthew K. Lee

Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs

2017 | Decision Support Systems.

Nieves Carrera, JM Goh, & Ronny Hofmann

European banks' annual reports: Comparative analysis of complexity and tone

2016 | Spanish Economic and Financial Outlook. 1(3): 29-42

JM Goh, Guodong (Gordon) Gao, & Ritu Agarwal

The creation of social value: Can an online health community reduce rural urban health disparities?

2016 | MIS Quarterly. 40(1): 247-263

Henry Lucas, & JM Goh

Disruptive technology: how Kodak missed the digital photography revolution

2013 | IEEE Engineering Management Review. 41(4): 81-93

Sunil Mithas, Ali Tafti, Indranil Bhardhan, & JM Goh

Information technology and firm profitability: mechanisms and empirical evidence

2012 | MIS Quarterly. 36(1): 205-224

Sunil Mithas, Ali Tafti, Indranil Bhardhan, & JM Goh

How Should CEOs Allocate Their Discretionary Dollars? New Research on Information Technology Investments and Firm Profits

2012 | Sloan Management Review.

JM Goh, Guodong (Gordon) Gao, & Ritu Agarwal

Evolving work routines: adaptive routinization of information technology in healthcare

2011 | Information Systems Research.

Bijan Azad, Samer Faraj, Jie Mein Goh, & Tony Feghali

What shapes global diffusion of e-government: comparing the influence of national governance institutions

2010 | Journal of Global Information Management. 18(2): 85-104

Henry C. Lucas Jr., & JM Goh

Disruptive technology: How Kodak missed the digital photography revolution

2009 | Journal of Strategic Information Systems. 18: 46–55

Teaching Related Material

Danny C. Poo, Jie Mein Goh, Chee-Wee Tan, & Calvin Chan

Developing Systems Using J2EE

2005 | Book, Textbook - Revised

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