Chris Zatzick

Associate Professor, Management and Organization Studies
B.A. Hons. (UC Santa Barbara), Ph.D.(UC Irvine)

Burnaby Room: WMC 4321
Burnaby Phone: 778.782.9845

Email Address:

Curriculum Vitae: View


Dr. Chris Zatzick joined SFU's Beedie School of Business in 2001 from the University of California, Irvine, where he received his PhD in management. He studies a variety of organizational issues including downsizing and layoffs, high performance work systems, organizational change, and diversity. His research has appeared in leading academic journals such as Strategic Management Journal, Academy of Management Journal, Industrial Relations, Organization ScienceHuman Resource Management, Sloan Management Review, and International Journal of Human Resource Management. In addition, he has received four Best Paper awards from the Academy of Management.

Chris's excellent teaching abilities consistently place him among the top 10 percent of faculty on the SFU Business Teaching Honour Roll.

Outside of academia, he enjoys spending time with his wife and kids.

Specialization and Research Interests

Downsizing and Layoffs, High Performance Work Systems, Voluntary Turnover, Organizational Identification, and Inclusion.

Selected Publications

Articles and Reports

Edoardo D. Torre, Chris D. Zatzick, David Sikora, & Luca Solari

Workforce churning, human capital disruption, and organisational performance in different technological contexts

2017 | Human Resource Management Journal.

Brent Lyons, Chris D. Zatzick, Tracy Thompson, & Gervase Bushe

Stigma identity concealment in hybrid organizational cultures

2017 | Journal of Social Issues. 73(2): 255-272

Amit Gur, Shay Tzafrir, Chris D. Zatzick, & Simon Dolan

Antecedents of customer aggressive behavior against healthcare employees

2017 | Management Research. 15(2): 207-226

Stephen Deery, Janet Walsh, Chris D. Zatzick, & Andrew Hayes

Exploring the relationship between compressed work hours satisfaction and absenteeism in front-line service work

2017 | European Journal of Work and Organizational Psychology. 26(1): 42-52

Christopher D. Zatzick, Stephen Deery, & Roderick D. Iverson

Understanding the determinants of who gets laid-off: Does affective organizational commitment matter?

2015 | Human Resource Management. 54(6): 877-891

Melissa Mitchell, & Christopher D. Zatzick

Skill underutilization and collective turnover in a professional service firm

2015 | Journal of Management Development. 34(7): 787-802

Stephen Deery, Janet Walsh, & Christopher D. Zatzick

A moderated mediation analysis of job demands, presenteeism and absenteeism

2014 | Journal of Occupational and Organizational Psychology. 87(2): 352-369

Christopher D. Zatzick, Natalie Bin Zhao, & Peter M. Tingling

Avoiding layoff blunders

2014 | Sloan Management Review. 55(3): 12-15

Stephen Deery, Roderick Iverson, Donna Buttigieg, & Christopher D. Zatzick

Can union voice make a difference? The effect of union citizenship behavior on employee absence

2014 | Human Resource Management. 53(2): 211-228

Christopher D. Zatzick, & Zatzick F. Douglas

The effect of perceived person-job fit on employee attitudes towards change in trauma centers

2013 | Health Care Management Review. 38(2): 115-124

Christopher D. Zatzick, Thomas Moliterno, & Tony Fang

Strategic mis(fit): The implementation of TQM in manufacturing organizations

2012 | Strategic Management Journal. 33(11): 1321-1330

Christopher D. Zatzick, & Rick D. Iverson

Putting employee involvement in context: A cross-level model of examining satisfaction and absenteeism in high-involvement work systems

2011 | International Journal of Human Resource Management. 22(17): 3462-3476

Roderick D. Iverson, & Christopher D. Zatzick

The effects of downsizing on labor productivity: The value of showing consideration for employees' morale and welfare in high-performance work systems

2011 | Human Resource Management. 50(1): 29-44

Christopher D. Zatzick, Mitchell L. Marks, & Rick D. Iverson

Which way should you downsize in a crisis?

2009 | Sloan Management Review. 51(1): 78-86

David R. Hannah, & Christopher D. Zatzick

An examination of leader portrayals in the U.S. business press following the landmark scandals of the early 21st Century

2008 | Journal of Business Ethics. 79(4): 361-377

Roderick D. Iverson, & Christopher D. Zatzick

High-commitment work systems and downsizing in Australian workplaces

2007 | Industrial Relations. 46(3): 456-480

Books, Book Chapters and Monographs

Rick D. Iverson, Christopher D. Zatzick, Melissa Mccrae, Julian Barling, Cary L. Cooper, & Stewart R. Clegg

High-performance work systems

2009 | The Sage Handbook of Organizational Behavior: Volume I - Micro Approaches.

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